Introduction
Welcome to IXM SA's (“IXM”) Privacy Policy.
IXM respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we take care of your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the applicable laws protect you. This Privacy Policy also describes what types of information we collect from you when you use our website, how your data is used and with whom it is shared.
This privacy policy is intended to comply with the Swiss and European legal requirements regarding the protection of personal data, respectively the Federal Data Protection Act (FADP) and the General Data Protection Regulation (GDPR).
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how IXM collects and processes your personal data through your use of this website, including any data you may input or that we collect automatically, for example via cookies.
This website is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy so that you are fully aware of how and why we are using your data.
Controller
IXM is made up of different legal entities, details of which can be found here: https://www.ixmetals.com/contact-us. This Privacy Policy is issued on behalf of the IXM S.A. and its subsidiaries so when we mention "IXM", "we", "us" or "our" in this Privacy Policy, we are referring to the relevant company in IXM responsible for processing your data. IXM S.A. Geneva is the controller and is responsible for this website.
We have constituted a Data Protection Committee who is responsible for overseeing matters in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the Data Protection Committee using the details set out below.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer the following different kinds of personal data about you:
We use different methods to collect data from and about you including:
Direct interactions
You may give us your Identity and Contact by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you give us feedback or contact us, for example via the email links under the “Contact Us” page on the website.
Indirect collection
We may collect information about your computer, including where available your internet protocol (“IP”) address, operating system and browser type, for system administration. An IP address is a number that is automatically assigned to your computer when you use the internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, and gather broad demographic information for aggregate use in order for us to improve our site.
Cookies
We do use cookies that are vital for the basic functionality of the website. A cookie is a small data file that our server sends to your browser when you visit the site. Cookies will only be stored to improve the performance of the site in order to retrieve data in the most effective way and notify the user of previous activities. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you are unsure how to do this, follow this link where you will find instructions for many of the most popular web browsers:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We are able to lawfully process your personal data because of our legitimate interests might be to customised experience on our website and to provide any services that you have requested.
We are also able to lawfully process your personal data where you have consented to this. This is the case, for example, when we respond to your requests for information.
We are permitted to process your personal information where the processing is necessary to take steps to enter into a contract with you, or for compliance with a legal obligation that we have, or for the purposes of our overriding legitimate interests.
We may disclose your personal data:
We require all third party service providers to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
IXM is a global organization that does business in many countries. Some of the parties, identified above, with whom we share your data may be located in countries outside of your own. Although the data protection laws of these various countries may differ from those in your own country, we have put in place appropriate safeguards (such as contractual commitments) to ensure that your personal information is handled as described in this Privacy Policy and in accordance with the applicable law. For transfers of data outside of the European Union, this includes standard contractual clauses approved by the European Commission. For more information on the appropriate safeguards in place, please contact us.
Unless there is a specific legal requirement for us to retain and keep your personal data for longer, we will retain it only insofar and as long as it is necessary for the purposes for which the data was collected or for which it is to be further processed (for example when necessary, in respect of a legal claim).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
The transmission of information via the Internet is not completely secure. Although we will do our utmost to protect your personal data, we unfortunately cannot guarantee the absolute security of any data transmitted via our website. Any transmission shall therefore be at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorized access.
Under certain circumstances, you have the following rights with regard to the processing of your personal data by us.
If you wish to exercise any of the rights set out above, please contact us to the e-mail address indicated in “Contact details”.
Right of Access
The right to access and receive a copy of your personal data held by us.
Right Rectification
The right to request correction of your personal data if it is inaccurate.
Right to Erasure
The right to request the erasure of your personal data at any time, if you consider that we do not have the right to hold it. We may retain certain information about you as required by law and for legitimate business purposes permitted by law.
Right to Restrict Processing
The right to ask us to suspend the processing of your personal data in several scenarios, including if you want us to verify the accuracy of the data, and where our use of the data is unlawful but you do not want us to erase it.
Right to Delivery and Transmission or Right to Data Portability
The right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. This right only applies to information which you initially provided consent for us to use, where we used the information to perform a contract with you or where the processing of your personal data is carried out by automated means.
Right to Object
The right to object to your personal data being processed for a particular purpose or to request that we stop using your personal data.
Right to Withdraw Consent
Where our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. If you do so we will stop processing your personal data unless there is another lawful basis we can rely on, if which case we will inform you of this.
Rights regarding Marketing Communications
The right to ask us to stop or to start sending marking messages at any time.
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Committee
If you are not satisfied with our response, you can contact the relevant supervisory authority.
This policy was last updated on December 19th 2024.